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User Alias

The user device alias let you set a easy to identify tag with a device mac address . To add alias click on Add Alias to add and fill in the information. To access the alias module click on Account > User Alias from the navigation. On the alias listing module, you may search for specific alias by using search field.


The field and its function description is listed below.

AliasThe alias name for the device.
MAC AddressThe unique mac address of the device.
TypeThe device type
Tenant IDThe tenant ID for the alias device.

Modules action :

  • To update the setting of the alias.
  • To delete the alias.


Click on “Add Alias” button and populate the required fields. Fill in the field with relevant information to complete the process.


The field and its function description is listed below.

Tenant IDA unique tenant id for tenant.
MAC AliasThe name of the MAC alias.
* e.g : cashier machine / Jhon’s Phone
MAC AddressThe unique MAC address of the device.

Select the device type from below list

  • Staff
  • Users
  • Assets
VenueChoose the venue for alias.
* NOTE : This field only visible for Staff and Assets.


Click on update or delete icon from the alias listing. If you clicked the update icon, the update screen be display where you can update the setting of the alias. Click on the delete icon to delete the alias. A prompt will be display to ask for your confirmation to proceed to delete the alias. Please exercise with cautions as this not a reversible action.