Active Session
The Active Session module under Reports will list all users who are connected to your network regardless from which NAS equipment or zone. It indicates how much your network been used. This metric directly correlated to the user’s satisfaction and to a high ROI.
The field and its function description is listed below.
| Field | Function |
|---|---|
| Action | Click on to disconnect user from network. |
| Login Time | The date & time of the user login into the network. |
| Username | The username used by user to login. |
| MAC Address | The Mac address of the user device. |
| IP Address | The IP address of the user device. |
| IPv6 Address | The IPv6 address of the user device. |
| Upload (GB) | Number of quota used (input) up to the last accounting Interim time. |
| Download (GB) | Number of quota used (output) up to the last accounting Interim time. |
| Zone | The zone where this device is connected from. |
| NAS ID | The name of the NAS device the user login from. |
| Average Speed (GBPS) | The Average speed of network. |
| Class | The classification of the device (eg: phone, tablet or laptop). |
| Brand | The brand of the device (eg: Apple, Samsung or Huawei). |
| Model | The model of the device (eg: iPhone or Galaxy S). |
| OS | The Operating System name. |
| Tenant | The tenant name. |
Login Record
The Login Record report module will list all the user logged in history report.
The field and its function description is listed below.
| Field | Function |
|---|---|
| Login Date/Time | The date & time of the user login into the network. |
| Logout Date/Time | The date & time the user log off from the network. |
| Username | The username used by user to login. |
| MAC Address | The Mac address of the user device. |
| IP Address | The IP address of the user device. |
| IPv6 Address | The IPv6 address of the user device. |
| Zone | The zone where this device is connected from. |
| Reason | Reason for the disconnection. |
| Total Time | The name of the NAS device the user login from. |
| Average Speed (GBPS) | The Average speed of network. |
| Traffic Used (GBPS) | The total traffic used by the user during the duration of login in GB. |
| Class | The classification of the device (eg: phone, tablet or laptop). |
| Brand | The brand of the device (eg: Apple, Samsung or Huawei). |
| Model | The model of the device (eg: IPhone or Galaxy S). |
| Tenant | The tenant name. |
Login Summary
The Login Summary module will provide a graphical and table report of the user login success and failure rate. This graphical report will provide insight on your network performance. For example if your users are having high rate of issue of wrong password or trouble login in. Use the search option to view specific date range. To view by daily sample data, click on view icon on the row and you be presented the information of login transaction summary group by hourly for the particular date.
The field and its function description is listed below.
| Field | Function |
|---|---|
| Date | The date of the search data. |
| Succeed | Number of success login. |
| Failed | Number of failure login. |
| Hourly View | Zoom in to view the hourly report for the selected date. |
Login Frequency
The Login Frequency module will provide a graphical chart and table report on the number of users login frequency over a period by succeed vs unique login. This report primary objective is to provide insight of user behavior. Use Search box date from and date to, to select the report period and zone if you wish to view by zone. An example use case will be if high total number of login and low unique users, means users may have problem accessing the network in a WiFi environment due signalling issue.
The field and its function description is listed below.
| Field | Function |
|---|---|
| Date | The date of the search data. |
| Total Login | Number of total login. |
| Unique Login [Daily] | Number of daily unique login. |
| Unique Login [Forever] | Number of forever unique login. |
| Hourly View | Zoom in to view the hourly report for the selected date. |
Login Frequency by Profile
The Login Frequency By Profile module will report the login frequency-reporting group by profile. This provide insight on while profile is deem popular and are active during the duration of date selected. Use the date range selection to select the date of reporting you wish to view and if you wish to view by Project or Zone.
The field and its function description is listed below.
| Field | Function |
|---|---|
| Date | The specific date searched. |
| Profile Name | The profile name |
| Total Login | Number of total Login. |
| Unique Login [Daily] | Number of daily unique login |
| Hourly view | Zoom in to view the hourly report for the selected date. |
Login Device Frequency
The Login Device Frequency report module will report the login frequency by device MAC address/identity. This will detect if a same device used with multiple username or vice versa and provide an accurate login frequency, as usually the no of device is unique in a public WiFi environment. Also login device is an accurate way to determine the usage of the network. Use Search box date from and date to.
The field and its function description is listed below.
| Field | Function |
|---|---|
| Date | The date of the searched data. |
| Total Device Login | Total number of device use to login. |
| Unique Device [Daily] | Number of daily unique device use for the login. |
| Unique Device [Forever] | Number of unique device forever use for the login. |
| Hourly view | Zoom in to view the hourly report for the selected date. |
Session Concurrency
The Login Concurrency report will show the concurrency usage of users. As some users may use more than 1 hour or days for their network access. Concurrency report will tell the actual connected user over the period. This report provide a graphical report of the concurrency and utilization of the network. This provide a way to plan for your network upgrade. Use the date range selector to select the report period and zone if you wish to view by zone.
The field and its function description is listed below.
| Field | Function |
|---|---|
| Date | The date of the sample data. |
| Maximum Concurrent Session [Daily] | Number of maximum concurrent connected user daily. |
| Hourly view | Zoom in to view the hourly report for the selected date. |
Login Error
The Login Error module will provide statistic and overview of error encountered by users in the last 24 hour. Select the log file to load by the date. The log file date format is log-YYMMDD (YY = Year, MM = Month, DD = Date).
The field and its function description is listed below.
| Field | Function |
|---|---|
| Date | The date searched. |
| Error Message | The error message occurred during login. |
| Count | Number of error counts. |
Dwell Time Summary
The Dwell Time Summary will provide an analytic on users average usage time within the network. Dwell time will provide insight on your user average usage time. Use Search box date from and date to, to select the report period and zone if you wish to view by zone.
The field and its function description is listed below.
| Field | Function |
|---|---|
| Date | The date of the sample data |
| Total Login | Number of login recorded by system |
| Average Dwell Time (HOUR:MINUTE:SECONDS) | Average dwell time in hour, minute and second metrics |
| Detail View | Zoom in to view the hourly report for the selected date. |
Dwell Time by Profile
The Dwell Time by Profile will provide an analytic on users average usage time within the network by profile. Dwell time will provide insight on the profile average usage time. Use Search box date from and date to, to select the report period and zone if you wish to view by zone.
The field and its function description is listed below.
| Field | Function |
|---|---|
| Date | The specific date searched. |
| Profile Name | The profile name |
| Average Dwell Time | Total average dwell time of user. |
| Detail View | Zoom in to view the detail report for the selected date. |
Top Account by Login
The top account module describe total login by that specific user / mac. It helps to know which user is more actively using.
The field and its function description is listed below.
| Field | Function |
|---|---|
| Username / MAC | The username or MAC address of user |
| Total Login | Total number of login by particular User / MAC |
Return Account Summary
The Return Account module will provide the reporting of returning user, or user who has login and return to login over a period of time. Use Search box date from and date to, to select the report period and zone if you wish to view by zone. A high number of returning users shows that your venue has a loyal clientele and that your visitors appreciate your Wi-Fi service and use it multiple times. When users recognized by the network and are automatically reconnected, this information is shown in the database in their records, near the data of the single connections they did.
The field and its function description is listed below.
| Field | Function |
|---|---|
| Date | The date of the sample data |
| Total Login | Total number of user logins. |
| Total Return User | Total number of user returned. |
| New User | Total number of new users to Kiwire. |
| Hourly View | Zoom in to view the hourly report for the selected date. |
