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Tenant

The main cloud tenant screen provide an overview and listing of all the tenants in your system. To access the tenant module click on Cloud > Tenant from the navigation. On the tenant listing module, you may search for specific user by using the search field.





The field and its function description is listed below.


Field Function
Tenant ID A unique tenant id for each tenant.
Tenant Name The name of the tenant account.
Admin ID The admin id of the tenant.
Expiry Date The expiry date and status of license for each tenant.
* NOTE : Enabled based on request.
Action

Modules action :

  • To edit the setting of the cloud tenant.
  • To delete the tenant.

ADD NEW TENANT

Click on “Add Tenant” button and populate the required fields. Fill in the field with relevant information to complete the process.



The field and its function description is listed below.


Field Function
Tenant ID A unique tenant id for each tenant.
Client Name The name of the tenant account.
Admin ID The admin id of the tenant.
Admin Password Password of the administrator user id.
Admin Email Address The email address of the administrator user id. It uses to send notification email.
License Key The license key for the cloud tenant. License key is generated from Synchroweb Software License website.
* NOTE : MSP edition only.
Send Email to Admin Enable or Disable sending email to admin. If enabled it will send email to registered email address.

EDIT OR DELETE TENANT

Click on edit or delete icon from the main cloud tenant listing. If you clicked the edit icon, the edit screen be display which you can edit the setting of the tenant. If you rename the tenant id, the operation for such task will take a few minutes to complete. As system is renaming the tenant id to new given Admin ID, while renaming the cloud tenant account is function will be stop momentary. Click on the delete icon to delete the tenant. A prompt will be display to ask for your confirmation to proceed to delete the admin id. Please exercise with cautions as this not a reversible action.